Privacy Policy
Statement on the Collection of Personal Data
This Personal Information Collection Statement ("PICS") is intended to inform you, in accordance with the Personal Data Protection Act (Privacy):
- for what purpose your personal data will be used by us after being collected in connection with your use of this website ("Website") or your purchase of products sold through this Website ("Products");
- to whom your personal data may be provided; and
- to whom you may direct requests to access or correct your data.
We may revise this PICS by updating this page. You should check this page regularly to stay informed of any changes we make.
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User Data
1.1 "We," "us," or "our" refers to the data user. -
Data Subjects
This PICS applies to the personal data of ("you" or "your"):
(a) Visitors: individuals who visit our website;
(b) Users: individuals who purchase, request, or receive products;
(c) Contacts: individuals who contact us via our website, email, or other means. -
What We Collect
3.1 We may collect, store, process, transfer, and use the following types of personal data:
(a) From visitors: IP address or other unique device IDs;
(b) From users:
i. Username;
ii. Account password;
iii. Full name;
iv. Email address;
v. Billing address;
vi. Delivery address;
vii. Payment information;
viii. Phone number;
(c) From contacts:
i. Full name;
ii. Email address;
iii. Any other personal data you provide to us.
Mandatory Personal Data
3.2 If you do not provide us with mandatory personal data, we may not be able to provide you with access to our website, deliver our products to you, or respond to your communication with us.
- Purpose and Use
4.1 We may collect, store, process, transfer, and use your personal data for the following purposes:
(a) To provide you with our products, such as:
i. Managing and fulfilling your orders;
ii. Creating and updating your account if you choose to register one on our website; and
iii. Processing and facilitating the billing and payment of your orders;
(b) To monitor and analyze the use of our website and compile aggregate statistics about such usage;
(c) To personalize your experience on our website, including identifying your preferences and behavior to better meet your individual needs;
(d) To improve our website and products based on feedback and our analysis of website usage and product purchases;
(e) For research and development by using your personal data to test, study, analyze, and support product development (including machine learning);
(f) For customer service to effectively respond to your service inquiries, feedback, and support requests;
(g) For non-marketing communications related to your orders, such as order confirmations and shipping notifications;
(h) For technical and project management purposes;
(i) To maintain the security and integrity of personal data collected through our website;
(j) For fraud prevention;
(k) For legal proceedings or as required by regulatory authorities, government agencies, or official requests;
(l) For direct marketing, but only with your consent (see section 9 below); and
(m) For other purposes directly related to the above.
4.2 Collected personal data may not be used for other purposes unless:
(a) You have expressly consented to its use for the relevant other purposes;
(b) The purpose is directly related to the purpose for which the personal data was collected; or
(c) We are permitted to use the personal data for other purposes under applicable laws and regulations.
- Recipients
5.1 We may provide your personal data to the following parties:
(a) Our employees and officers;
(b) Our subsidiaries and their employees and officers;
(c) Shopify Inc. and its subsidiaries and parent companies, as an IT service provider engaged by us to manage and maintain the Website and process your orders placed via the Website;
(d) PayPal Holdings Inc. and its subsidiaries and other payment processors ("Payment Processors") we may engage to process payment transactions related to our products or operations;
(e) Suppliers of our products ("Suppliers") to facilitate product shipment to you;
(f) Other service providers and data processors engaged by us, such as:
i. Administrative service providers;
ii. IT services and software providers;
iii. Data analytics providers;
iv. Data input and processing service providers;
v. Cloud service providers; and
vi. Credit reporting agencies;
(g) Our insurers and bankers;
(h) Our professional legal, financial, and accounting advisors;
(i) Other companies, organizations, or individuals as required by applicable law, regulations, legal processes, or government requests or where disclosure is appropriate due to security concerns. This includes exchanging your personal data with others for fraud protection and prevention purposes; and
(j) Other companies, organizations, or individuals in connection with negotiations for a merger, sale of business assets, consolidation or restructuring, financing, or acquisition of all or part of our business.
5.2 If you make payments to us via payment processors, you enter into an agreement directly with the payment processor and are subject to their terms of use and privacy policies. You should review the payment processor's privacy policy and, if applicable and at your discretion, consent to such policies, which are not covered under this PICS or our Privacy Policy.
5.3 If we share your personal data with other parties, we will ensure its confidentiality by including confidentiality or other contractual clauses in agreements with third parties.
5.4 We may disclose your personal data to parties not listed above if we notify you in advance and obtain your consent.
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Cookies
6.1 Our Cookie Policy is part of this Privacy Policy, enabling you to access and use our website.
6.2 A cookie is a small data file that a website can send to your computer or device when you visit our website.
6.3 Cookies are used to make websites work better and more efficiently, often by recognizing you and remembering important information to make your website usage easier (e.g., remembering your user preferences).
6.4 We use cookies to:
(a) Store technical data to ensure our website loads and displays correctly and efficiently when you visit;
(b) Remember choices you have made or information you have provided (e.g., username, language, or region) to remember your preferences for future visits;
(c) Analyze how you navigate our website to optimize its design; and
(d) Track your behavior and preferences to assess the type of information and products you may find interesting.
6.5 The cookies we use are either:
(a) Session cookies, unique to each visit; or
(b) Persistent cookies, which are not deleted when you close your browser and activate each time you visit our website.
6.6 We use:
(a) Necessary cookies, essential for navigating our website and using its features;
(b) Functional cookies, enabling our website to remember your choices and provide more personalized features; or
(c) Performance cookies, collecting information about your use of our website to help improve its functionality. -
Retention
7.1 We retain your personal data for as long as necessary to fulfill the purposes for which it was collected. We may retain it longer to comply with contractual or legal obligations.
7.2 Personal data provided to us will be destroyed at the end of this retention period. -
Access and Correction
8.1 In accordance with the PDPO, you have the right to:
(a) Request a copy of your personal data held by us unless exempt from doing so; and
(b) Request corrections to personal data you believe is inaccurate. We may refuse if the data is accurate, an opinion, or the proposed correction is incorrect. -
Direct Marketing
9.1 We may use collected personal data to promote our products directly to you.
9.2 Types of personal data used for direct marketing include:
□ Full name; □ Email address.
9.3 Planned direct marketing activities include:
□ Promotional material about products, discounts, and updates.
9.4 We will not use your personal data for direct marketing without your explicit consent.
9.6 You can request to stop using your personal data for direct marketing by contacting us or responding to our communications with "unsubscribe."